Privacy Policy — How 65gl Collects, Uses, and Protects Your Personal Data
Your privacy matters to us. This Privacy Policy explains exactly what personal information 65gl collects when you use our platform, why we collect it, how we use and protect it, and what rights you have as a data subject under Philippine law. We've written this plainly so every Filipino player can understand it.
Contents
- 1 Introduction
- 2 Who We Are
- 3 Data We Collect
- 4 How We Collect Data
- 5 How We Use Your Data
- 6 Legal Basis for Processing
- 7 Data Sharing & Disclosure
- 8 Cookies & Tracking
- 9 Data Retention
- 10 Data Security
- 11 Your Rights
- 12 Children's Privacy
- 13 Cross-Border Transfers
- 14 Changes to This Policy
- 15 Contact & DPO
1 Introduction
Welcome to the 65gl Privacy Policy. 65gl ("we", "us", "our") is committed to protecting the personal data of every player and visitor who interacts with the 65gl platform — whether through our website at 65gl.net, our mobile application, or any other access point we make available. This Privacy Policy forms part of your agreement with 65gl alongside our Terms and Conditions and any other platform-specific rules.
This document has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). As a PAGCOR-regulated gaming platform operating under Philippine law, 65gl is bound by both gaming regulations and data protection obligations. We take both seriously.
By accessing or using the 65gl platform — including registering an account, making a deposit, placing a wager, or simply browsing the site — you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the 65gl platform.
2 Who We Are
65gl is a PAGCOR-regulated online gaming platform serving Filipino players across the Philippines. We offer a broad range of gaming and betting products including slots, live casino games, sports betting, sabong, bingo, and more — all accessible through a single 65gl account and 65gl Login.
For the purposes of the Philippine Data Privacy Act, 65gl acts as the Personal Information Controller (PIC) in respect of all personal data collected from players and visitors through the 65gl platform. We determine the purposes for which your data is processed and the means by which that processing takes place.
Where 65gl engages third-party service providers to process personal data on our behalf — such as payment processors, identity verification partners, or analytics providers — those parties act as Personal Information Processors (PIP) under binding data processing agreements that require them to handle your data only as instructed by 65gl and in compliance with RA 10173.
- Platform name: 65gl
- Website: 65gl.net
- Regulatory authority: Philippine Amusement and Gaming Corporation (PAGCOR)
- Applicable data protection law: Republic Act No. 10173 (Data Privacy Act of 2012)
- Data Protection Officer contact: [email protected] (mark subject line "DPO Request")
3 Data We Collect
65gl collects personal data across several categories depending on your relationship with the platform. The table below summarizes the main categories of data we process:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number, selfie / liveness photo | KYC compliance, age verification (21+), PAGCOR regulatory requirements |
| Contact Data | Email address, mobile number (for GCash linking), residential address | Account communication, transaction alerts, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), deposit and withdrawal history | Payment processing, AMLA compliance, fraud prevention |
| Gaming Activity Data | Bets placed, games played, wagering amounts, win/loss records, session duration | Game delivery, responsible gaming monitoring, bonus eligibility |
| Technical Data | IP address, device type, browser, operating system, geolocation (country/region level) | Platform security, geographic restriction enforcement, fraud detection |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, service improvement |
| Marketing Preferences | Opted-in promotional email/SMS status, bonus claim history | Sending relevant offers and promotions to eligible players |
4 How We Collect Your Data
65gl collects personal data through several channels and methods during the normal course of platform operation:
- Direct submission: Information you provide when registering your 65gl account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or responding to a survey or promotion.
- Automated collection: Technical data collected automatically when you access the 65gl website or app, including IP addresses, device identifiers, browser fingerprints, and session data, via server logs, cookies, and analytics tools.
- Payment providers: Transaction confirmation data shared by GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard when you execute a deposit or withdrawal through their systems.
- Identity verification partners: Results of automated KYC checks, document authenticity assessments, and liveness detection scores provided by our contracted KYC service providers.
- Third-party fraud and AML screening: Watchlist and sanctions screening results provided by compliance data providers as required under PAGCOR regulations and the Philippine AMLA framework.
- Public sources: In limited circumstances related to AML compliance or fraud investigation, 65gl may reference publicly available information consistent with applicable law.
5 How We Use Your Data
65gl processes your personal data only for specific, legitimate purposes directly connected to the operation of a PAGCOR-regulated gaming platform. The primary purposes are:
- Account creation and management: Registering your 65gl Login, maintaining your account, enabling platform access, and managing your player profile and preferences.
- Age and identity verification: Confirming that you meet the 21+ minimum age requirement and verifying your identity as required by PAGCOR and Philippine law.
- Payment processing: Executing deposits and withdrawals via GCash, PayMaya, and partner banks; reconciling transactions; and handling chargeback or dispute processes.
- Regulatory compliance: Fulfilling PAGCOR reporting obligations, Anti-Money Laundering Council (AMLC) reporting requirements under RA 9160 (as amended), and National Privacy Commission requirements under RA 10173.
- Game delivery: Providing access to slots, live casino, sports betting, bingo, sabong, and all other games on the 65gl platform.
- Responsible gaming monitoring: Tracking wagering behavior patterns to identify potential problem gambling indicators and applying protective measures where warranted.
- Fraud and security: Detecting, preventing, and investigating unauthorized access, account takeover, bonus abuse, collusion, and other fraudulent activity.
- Customer support: Responding to inquiries, resolving disputes, and maintaining support records.
- Marketing communications: Sending promotional emails, SMS, and in-platform notifications to players who have opted in to receive such communications.
- Platform improvement: Analyzing aggregated usage data to improve the 65gl platform, optimize game offerings, and enhance the overall player experience.
6 Legal Basis for Processing
Under the Philippine Data Privacy Act, 65gl processes your personal data on the following legal bases:
- Performance of a contract: Processing necessary to create and operate your 65gl account, deliver gaming services, and process your financial transactions. Without this processing, 65gl cannot provide the platform to you.
- Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, NPC requirements, and other applicable Philippine laws. This includes KYC verification, AML transaction monitoring, and regulatory reporting.
- Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where these interests are not overridden by your data protection rights.
- Consent: Processing for marketing communications, optional analytics, and any processing activities that are not covered by the above bases. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
7 Data Sharing & Disclosure
65gl does not sell your personal data to third parties. We share your personal data only in the following circumstances and only to the extent strictly necessary:
- PAGCOR: As a PAGCOR-regulated operator, 65gl is required to share player data with PAGCOR upon request or as part of routine regulatory reporting.
- Anti-Money Laundering Council (AMLC): 65gl is legally required to report covered and suspicious transactions to the AMLC under the Philippine AMLA framework. This reporting may involve personal data of the relevant account holders.
- Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard receive the minimum necessary data to execute your requested financial transactions.
- KYC and identity verification providers: Our contracted KYC partners receive the identity documents and biometric data you submit during the verification process, solely for the purpose of identity verification.
- IT and platform service providers: Cloud hosting, data center, cybersecurity, and platform infrastructure providers who process data on our behalf under binding data processing agreements.
- Legal and regulatory authorities: Philippine courts, law enforcement agencies, and other competent public authorities when disclosure is required by law, court order, or to protect the rights, property, or safety of 65gl, our players, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of 65gl's business or assets, player data may be transferred to the acquiring entity, subject to an obligation to honor this Privacy Policy.
8 Cookies & Tracking Technologies
65gl uses cookies and similar tracking technologies on the 65gl website and platform to ensure the site functions correctly, to protect security, and to understand how players use our platform. The main categories of cookies we use are:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, 65gl Login authentication, security tokens, CSRF protection | No — required for platform operation |
| Functional | Remembering your language preferences, game display settings, and responsible gaming limit selections | Yes — via browser settings |
| Analytics | Aggregated usage statistics to understand how players navigate the 65gl platform and identify areas for improvement | Yes — opt out via cookie preferences |
| Security / Fraud | Device fingerprinting and behavioral signals used to detect suspicious access patterns and prevent account takeover | No — required for security |
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary or security cookies may impair your ability to access and use the 65gl platform. 65gl does not use third-party advertising cookies or cross-site tracking cookies.
9 Data Retention
65gl retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The principal retention periods are as follows:
- Active account data: Retained for the duration of your 65gl account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements.
- Financial transaction records: Retained for a minimum of five (5) years following the date of the transaction, as required by the Philippine AMLA and BSP regulations applicable to payment processors.
- KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the business relationship, whichever is later, as required by PAGCOR and AMLA compliance frameworks.
- Gaming activity records: Retained for five (5) years following the date of play, for regulatory reporting and dispute resolution purposes.
- Support and communications records: Retained for two (2) years following the closure of the relevant support interaction, unless the matter relates to a dispute subject to legal proceedings, in which case records are retained until the proceedings are concluded.
- Marketing opt-in records: Retained for the duration of your opted-in status plus two (2) years following opt-out, to evidence consent in the event of a regulatory inquiry.
When the applicable retention period expires and there is no legal basis to retain the data further, 65gl will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
10 Data Security
65gl implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:
- TLS 1.2+ encryption for all data transmitted between your device and the 65gl platform.
- AES-256 encryption at rest for all sensitive personal data stored in 65gl databases, including financial account details and identity document data.
- Multi-factor authentication (MFA) options available for all 65gl player accounts and mandatory for all internal administrative access.
- Role-based access controls (RBAC) ensuring that 65gl staff can only access personal data to the extent required for their specific job function.
- Regular internal and third-party penetration testing and vulnerability assessments of the 65gl platform infrastructure.
- 24/7 security operations monitoring for suspicious access patterns, data exfiltration attempts, and other indicators of compromise.
- Documented incident response and data breach notification procedures aligned with NPC Circular 16-03 requirements.
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, 65gl will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with RA 10173 and NPC Circular 16-03.
11 Your Rights Under RA 10173
As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by 65gl. You may exercise any of these rights by contacting our Data Protection Officer at [email protected] with the subject line "Data Rights Request":
Right to Be Informed
You have the right to be informed of how your personal data is being collected, processed, and used by 65gl — which is the primary purpose of this Privacy Policy.
Right to Access
You may request a copy of the personal data 65gl holds about you, including information on the sources, purposes, and recipients of that data. We will respond within 15 business days.
Right to Correction
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Corrections to KYC data may require supporting documentation.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes collected, or where you withdraw consent. Erasure may be limited by legal retention obligations.
Right to Object
You may object to processing of your personal data for direct marketing at any time. You may also object to processing based on legitimate interests, subject to 65gl's overriding regulatory obligations.
Right to Data Portability
Where technically feasible and legally permissible, you may request a structured, machine-readable copy of personal data you have provided to 65gl, for transfer to another service provider.
Right to Block or Restrict
You may request that 65gl suspends processing of your data in certain circumstances — for example, while a correction request is being reviewed, or where you have objected to processing.
Right to Damages
If you suffer harm as a result of a violation of your rights under RA 10173 by 65gl, you may be entitled to compensation. You may also lodge a complaint with the National Privacy Commission (NPC).
Right Against Automated Decisions
Where 65gl makes decisions about you solely through automated processing that significantly affect you (e.g., automated account closure), you have the right to request human review of that decision.
12 Children's Privacy
The 65gl platform is strictly restricted to persons aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. 65gl does not knowingly collect, process, or retain personal data from individuals below the age of 21.
If 65gl discovers that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data, close the relevant account, and return any deposited funds in accordance with applicable law and PAGCOR requirements. We encourage parents and guardians to maintain open conversations with minors about responsible internet use and online gaming risks.
13 Cross-Border Data Transfers
65gl's primary operations and data storage are based within the Philippines. However, certain service providers engaged by 65gl — including cloud infrastructure providers, KYC verification platforms, and cybersecurity monitoring services — may process personal data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, 65gl ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required under the Philippine Data Privacy Act. These safeguards include:
- Binding contractual clauses in data processing agreements with international service providers requiring compliance with RA 10173 standards.
- Transfer only to jurisdictions or service providers that the NPC has recognized as providing adequate data protection, where applicable.
- Regular due diligence assessments of cross-border data processors to verify continued adequacy of their security and privacy practices.
By using the 65gl platform and accepting this Privacy Policy, you consent to the transfer of your personal data to our international service providers as described above, subject always to the safeguards outlined herein.
14 Changes to This Privacy Policy
65gl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, PAGCOR regulatory requirements, or platform features. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Where a change is material — meaning it significantly affects how we process your personal data or your rights as a data subject — 65gl will provide advance notice through one or more of the following channels: an in-platform notification when you next log in to your 65gl account, an email to your registered email address, or a prominent notice on the 65gl homepage.
For non-material changes (such as clarifications of existing language, typographic corrections, or minor structural reorganization that does not change the substance of our practices), 65gl will update the policy without advance individual notice, relying on the "Last Updated" date as sufficient notice. Your continued use of the 65gl platform following any update constitutes your acceptance of the revised Privacy Policy.
15 Contact & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or 65gl's personal data processing practices, please contact our Data Protection Officer (DPO). The DPO is responsible for overseeing 65gl's compliance with RA 10173 and serves as the primary point of contact for all data privacy matters.
- Role: Data Protection Officer, 65gl
- Email: [email protected] (subject line: "DPO Request" or "Data Rights Request")
- Response time: Acknowledgment within 5 business days; substantive response within 15 business days
- Language: Requests may be submitted in English or Filipino
- Support: 24/7 live chat is available in-platform for general queries; DPO email is for formal privacy matters
If you are not satisfied with 65gl's response to a data privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines:
The NPC is the independent government body responsible for administering and enforcing the Philippine Data Privacy Act of 2012 (RA 10173). Filipino data subjects may file a complaint with the NPC if they believe their data privacy rights have been violated. The NPC's official resources and complaint procedures are accessible through Philippine government channels.
Our Commitments
How 65gl Protects Your Privacy
Beyond legal compliance, these are the practical commitments every 65gl player can count on when trusting us with their personal data.
End-to-End Encryption
Every piece of data you transmit to 65gl — from your 65gl Login credentials to your GCash deposit details — is protected by TLS encryption in transit and AES-256 encryption at rest.
No Data Selling — Ever
65gl will never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data belongs to you and is used only to run and improve the 65gl platform for you.
RA 10173 Compliant
65gl's data processing practices are built around the Philippine Data Privacy Act of 2012. We have a designated Data Protection Officer and maintain full NPC-compliant data management procedures.
Minimal Data Collection
We collect only the personal data that is genuinely necessary for platform operation, regulatory compliance, and your security. We do not collect data speculatively or beyond what serves a clear, documented purpose.
Breach Notification Within 72 Hours
In the unlikely event of a data breach affecting your personal information, 65gl will notify the NPC within 72 hours and inform affected players without undue delay, as required under RA 10173.
You Stay in Control
From marketing opt-outs to data access requests, 65gl gives you clear, accessible tools to manage your personal data. Contact our DPO anytime — we'll respond within 15 business days.
Ready to Play on a Platform That Respects Your Privacy?
65gl is built for Filipino players who want fast GCash payouts, exciting slots, live casino, sports betting, and sabong — all on a PAGCOR-regulated platform that takes your data as seriously as your winnings. For players aged 21 and above only.
- PAGCOR regulated & RA 10173 compliant
- GCash & PayMaya fast payouts
- 24/7 live chat support
- Slots, live casino, bingo, sabong & more
- Responsible gaming tools built in
- Strict 21+ age verification
Your Privacy, Guaranteed
Encrypted. Regulated. Transparent. 65gl processes your data only as described in this policy — nothing more, nothing less. Questions? Our DPO is always reachable at [email protected].